Customer Reviews (111)

  • US$ 699.00



    I love the board, i love the style. It stand up to the performance you claimed it could run. My only concern is the light doesnt work. Am i supposed to hold a certain button or???
    Service: Press and hold the key to adjust the direction, long press the light can work.
  • US$ 439.00



    I’ve had this board for almost a year now.... I rode it all summer, fall, and even a few times a week so far this winter and I have had absolutely no problems up until now. Which is very surprising considering I take this board on off-road bike trails through the woods and always cruise at full speed and ride over a lot of rocks, dirt, and gravel. Anyways, I went out to the road this morning to go for a ride and turns out that the rear right side wheel isn’t being powered and No longer functions...though the battery still works and the other hub motor is still working. Is there any sort of replacement motor kits I could purchase to replace my old broken ones with? Please let me know!!!! I would hate to see such a good board never ride again.
    Service: Please take the problem you encountered into a short video and send it to our mailbox, so that we can better detect what went wrong for you
  • US$ 419.00



    Hello I've had the board for a few months now. I really enjoy riding it, the biggest adjustment was getting used to the braking. One issue is my battery seems to die without warning and without reaching the full range. It usually shows having a full bar of power before dying and needing to be fully charged. It seems to have the same issue that Dustin Dunhill on his YouTube review has. Does anyone have any suggestions to fix this?
    Service: Maybe there is something wrong with the battery life. Please test your skateboard and take a video and send it to our mailbox. We will detect the fault for you.
  • US$ 419.00



    Is there any discount codes?
    Service: Yes, please enter PAEAN20, you will get a discount of 20 dollars i
  • US$ 419.00



    Lets be honest here, the board is decent to some extent. pretty sure it doesn't go as fast as they claim but that's alright. What I want to address is the fact that it doesn't have the range it claims at all. I had a 6.2 mile journey to get home and most of it was a down hill ride to be honest. So me thinking it can go 12ish miles just thought yeah this will be a bless ride ... It went 4 miles if that.. Ran out of power and I had to carry it for the last two miles until I hit another down hill part and I could just stand on it and push.
    Service: Our H2B Max can't run only 4 miles, and the speed of 40 kilometers per hour is completely no problem, but because everyone's weight is different from the driving conditions, it will definitely affect some speeds, but it is impossible to travel only 4 kilometers. Unless there is a malfunction, please send the evaluation results to our email address, I will solve this problem for you.
  • US$ 419.00



    How long is the estimated shipping time to California? Where is it shipping from? Really interested in buying one, customer service will seal the deal
    Service: The time to ship to California is about 7 days. We ship from the warehouse in Hong Kong.
  • US$ 439.00



    How long will it take to ship to Pennsylvania?
    Service: It takes about 7 days to reach Pennsylvania.
  • US$ 439.00



    Can you change the Wheel Color without having to buy a new rotor built in it like you can on the belt drives?
    Service: Yes, you can change the color of the tires yourself, just replace the PU wheel.
  • US$ 419.00



    I had my board of a good while and now that I left it siting for 2 weeks I fully charged it and got ready for a spin turned on the remote then the board but there was no action the board did not move one single bit but the breaks work what’s wrong with my board??!?
    Service: Please take a short video and send it to my email, I will check the problem for you and fix it
  • US$ 439.00



    I finally got the board in and wow its fast and smooth. It's worth every penny. Only feedback for new riders is to make sure you tighten the bolts to your liking because you'll need to be comfortable when you are at the limits of the board.
    Service: Thank you for loving and enjoying it.
  • US$ 439.00



    how do i fix the power button on my board? I cant connect my new controller because the power button isn't working.
    Service: Can't you connect to the new ESC? Normally, you are purchasing our ESC components, you can install them directly to match the remote control, you can use them. How to match the new ESC and remote control, you can follow our Instagram and have teaching video
  • US$ 419.00



    Everything is good except the customer service and the quality of the components in the board. I feel like everyone waits a long time for their product and doesn’t get a response when the contact customer service. Sometimes the board will just stop working or make a weird noise. Hopefully they can improve these aspects.
    Service: As the customer service staff has to reply many emails every day, some of them may be carelessly neglected. You can send another email to remind them
  • US$ 419.00



    Do you have this board in black?
    Service: Yes, we are mainly black and blue now
  • US$ 699.00



    It has been 4 weeks sense my purchase and it still hasn’t shipped. I believe this is my 3rd message I’ve sent and I haven’t got any response. Will someone respond to me.!
    Service: Have you checked our website? In general. Now they are all delivered within two days, sometimes because of the slow delivery in remote areas.
  • US$ 439.00



    about how long will it take to arrive in florida
    Service: The delivery time is about 7 days
  • US$ 18.00



    My order number is 201906121137302. Can you tell me the FEDEX tracking number?
    Service: Electricity DHL:9374869903503921293811
    You can check it directly in your order
  • US$ 699.00



    I ordered my board two weeks ago and I still haven’t gotten it. When I go to my order it doesn’t give me the full tracking number and when I call FedEx and they don’t have any shipment under my name or address.
    Service: Our transportation is a special freight line. Logistics information cannot be found before customs clearance in the country where we are located. Please understand
  • US$ 419.00



    Good afternoon Paean I want to start off by saying this board is insanely great for it's price, let me tell you the torque in your boards is the best sensation I've used various electric skateboards but no exaggeration this board is one of my favorite boards, the board is just amazing. All I ask is for you to please make an app that would help use know how fast and distance and maybe control your board with your phone would be super super duper helpful and amazing.
    Service: I will explain your suggestion to my superiors, but is it a little dangerous to control the skateboard by mobile phone?
  • US$ 699.00



    Do you ship to Montenegro? And can you e-mail me how will the model look like, here is my mail adress [email protected]
    Service: I really feel sorry, we can’t ship to Montenegro now, only temporarily support the US mainland and most of the EU.
  • US$ 25.00



    Where would I be able to go to buy the all terrain wheels (off-road wheels)? If anyone would be kind enough to point me into the right direction either buying them trough here or Amazon. I appreciate it.
    Service: Sorry, our off-road tires are not sold separately for the time being.
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