Customer Reviews (50)

  • US$ 419.00

    2019-02-05

    Brian

    Bought almost 2 weeks ago and still no tracking number/details on shipping
    Service: It was not until yesterday that we ended our long vacation. Today we have started production urgently and will send your order as soon as possible. It is really sorry for you to wait so long.
  • US$ 403.88 US$439.00

    2019-02-05

    Gianluca Bugari

    i have paid 460 euro, they said in 10 days it will reach your city , and gave me a DPD tracking number. It s been 3 weeks, I have emailed DPD and they said they didnt even recieve the parcel from the seller. What do i have to do?
    Service: Your order has been transshipped in Germany long before, so I am sorry to have waited for so long.
  • US$ 403.88 US$439.00

    2019-02-01

    Elias Nichols

    Update: Warning don't buy from this company I bought a bored December and a few weeks later I took it out in the (light) rain and when I got back I completely died, I've email the company which states that they will ship replacement parts till it starts working and I've sent the video they've requested and after that they've been silent and haven't responded in a week. Do not but this product it's not worth it they company isn't even bothered to get it working again >:(
    Service: We will reissue the corresponding parts for you. We have not responded to you in time because we are spending our Chinese New Year holiday until we start working normally yesterday. I am sorry for the trouble you have caused. I hope I can get your understanding.
  • US$ 403.88 US$439.00

    2019-01-21

    Elias Nichols

    Hey follow up to my previous review I figured out the lights work by holding the reverse button (no manual that comes with this btw) and after using it for a few weeks it was a dream, but I decided to ride it out in the (light) rain and it was working fine untill I got home and now it's been completely unresponsive :/
    Service: Although our skateboarding has been done as much as possible, it is not recommended to ride directly on rainy days. After all, it is an electronic product that cannot be completely waterproof.
    At the bottom of the LED light, after you turn on the skateboard, long press the left button of the remote control (used to control the front and rear switches), then it will be turned on.
    If there is a problem with your board, you can send us a short video of the problem you are experiencing. If it is caused by human consumption, we will send you the corresponding accessories, but you need to bear the freight.
    Thank you for choosing us.
  • US$ 403.88 US$439.00

    2018-12-31

    Zach Bennett

    the board is very nice very fast and slick but the lights only work when i turn it off. like it only blinks one time then turns off with the board
  • US$ 563.06 US$599.00

    2018-12-27

    Justin Glazier

    How much does the board weigh?
    Service: 9.9kg
  • US$ 563.06 US$599.00

    2018-12-27

    Justin G

    How much does the board weigh?
    Service: The weight is about 9.9kg
  • US$ 563.06 US$599.00

    2018-12-27

    Justin

    How much does the board weigh?
    Service: The weight is about 9.9kg
  • US$ 403.88 US$439.00

    2018-12-25

    Elias Nichols

    Hey love the board so far it was working great all day until tonight when I wanted to ride out but my lights weren't working I tried holding and tapping the power button and sometimes the light would flash on for a second then just go out :/ it was working fine when it arrived but 6hrs later it's not
    Service: Can you take a short video of the problem you encountered?
  • US$ 399.00

    2018-12-24

    Rommel Rampersad

    DONT GET IT WET. My board died, started to drizzle on way home, looks like water got to ESC, will have to re-build my own setup with better batteries. If it begins to rain pick up board take shelter, was fun while it lasted i got maybe 1 month use if my board.
    Service: I am sorry that your board is damaged, although we have tried our best to do it best, but after all, this is an electronic product, it is impossible to completely waterproof.
    I'm really sorry
  • US$ 419.00

    2018-12-22

    M Vdh

    It took a while before it got here, but I’m using the board now for 2 weeks. Great product. Top speed is 23 mph. Thought is was a bit faster. The only thing that’s a pitty is I only get like 7-8 miles out of 1 full battery, this in mode2. But overall, great job!!
    Service: Battery life is related to road conditions and usage patterns. If your road conditions are poor, it will consume more power, and it will consume more power than usual when going uphill.
  • US$ 399.00

    2018-12-17

    Concerned

    Please let me know when the board I ordered on Dec 11 will ship. I have received no communication since payment. Please tell me when it will be shipped and post my review so I can see the shipment date.
    Service: What is your order number? Please send it to me, I will check it for you.
  • US$ 399.00

    2018-12-17

    Unhappy In Phoenix

    I have ordered a board on Dec 11 to be shipped to Phoenix Arizona. I have received no further shipping info. Is this legit? when is the board arriving.
    Service: Your board has been sent, the tracking number is FEDEX: 784504982613, the reason for the lack of timely delivery is that one of our parts has been out of stock, so the delivery time is delayed, I am sorry to keep you waiting, we will work hard Better! Try to avoid this problem again
  • US$ 419.00

    2018-12-16

    Natthaphon Tangthaveewattanakul

    after been using this board for over a month, i would say that it is one of the best electric skateboard out there. This board is extremely fast other than the brake is a bit too sensitive. I had some problem with the slow shipping which i kinda understand but i will most likely buy another one for my friend soon. You did an amazing job on this one.
    Service: Thank you very much for your product, I hope that everything is fine,
    Our transportation is sometimes delayed because some accessories are not arriving, causing delays in delivery. I am very sorry, we are trying to solve this problem.
  • US$ 419.00

    2018-12-15

    Oscar Anderson

    Dear Paean, I would like to start of by saying thank you very much for the board. The board is INSANELY FAST! I was able to get up to 27 miles per hour in the high mode and still feel comfortable at such a high speed. I got to 20 mph in the middle mode and around 12 mph in the low mode. The board does extremely well up hill with no problem thanks to the duel belt drive motor. I’m not quite sure how far I went but I drained the battery twice in one day because it is so much fun. Again thank you so much for the longboard and I am excited to see how your company grows.
    Service: Thank you for your support, we will work hard to do better, I hope you pay attention to safety in high-speed mode, wear protective gear.
    I wish you a happy life
  • US$ 419.00

    2018-12-09

    Fisher Spearman

    I was wandering where it is getting shipped from and how long it takes to get to Wilmington nc
    Service: We sent it from China and it takes about 7-10 days to reach Wilmingon.
  • US$ 563.06 US$599.00

    2018-12-06

    Jonathan Earle

    I noticed your H2B boards battery are a bit faulty....does the SUV1 board have the same issue?...and also what are the details on it?.. how fast?..how long is battery life?
    Service: We are updating all the information, SUV1 is using LG 10s3p battery, speed 25MPH, cruising range is 25km/16mile
    There are lanterns on the bottom, there are two sets of tires, you can switch off-road mode and PU wheel at any time.
  • US$ 419.00

    2018-11-29

    Doug Shinstrom

    I'm curious how the board does in semi wet areas? I've done wet leafs areas. But I want to know how it would do if I ran it on wet areas?
    Service: The performance is not as good as the dry ground, the brakes will be somewhat out of order. If you want to ride on the wet ground, please wear a helmet and other protective gear.
  • US$ 399.00

    2018-11-28

    Rommel Rampersad

    Board is good, lacks in range i have original H2B, got my board as it was discontinued and new MAX version was put in its place with better battery power, one of the customer service said they would send out a battery but highly doubt they will. Besides all that its an ok commuter if your only going 4 miles on level #2 also depending on your wieght i get 3.70 miles i weigh 215lbs my girl wieghts 125lbs and can reach 7.54 miles on it. It is fast flew off it a couple times speed wobble, ill look into changing bushings but lots of voltage sag on hills, push starting it is a must get rolling to save power. Its a bit cheaper than building your own board but if you need more range youll have to go with more expensive brand or build your own.
  • US$ 419.00

    2018-11-27

    Luis solorio

    When i got my board i used it for a few minutes, then my board failed, i contacted the admin he said it was a faulty battery and they would send one right away, it was supposed to arive last week and i have messaged them to get a tracking number but have not got a response back, they need to have better costumer service
    Service: Your new battery has been sent out on November 29th. Your tracking number is FEDEX; 784069327032. I hope you like our new battery.
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